Continuing Education

Administrative and Secretarial

Writing Skills Workshop


The Business Writing Skills Workshop aims to enhance business writing skills. Participants are introduced to underlying values and approaches that ensure proper communication while maintaining a certain degree of respect. Participants are also trained to draft clear, concise, and professional English written communication.


The Workshop covers various business communication topics, such as common mistakes in business writing, five golden rules for effective writing, tone, components of the indirect strategy, email etiquette, and memo, report, and minutes of meeting writing.

Learning Objectives